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Withdrawing Funds

myCitadel Wallet offers a range of options to withdraw funds from your online wallet. You can transfer funds back to the checking or savings account you registered with your myCitadel Wallet, or we can issue a Paper Check in your local currency.

Balance available for withdrawal does not include pending deposits which require a waiting period of 5 business days before they are available for withdrawal.

Note: A pending deposit is a deposit amount that requires a waiting period of up to 5 days before it becomes available in your myCitadel Wallet. Pending Deposits include:

  • ACH (Automated Clearing House)/Electronic Check Deposits
  • Instant ACH/Electronic Check Deposits

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