myCitadel World Wide Wallet
myCitadel is a simple and secure mechanism to transfer money online. myCitadel Wallet is a personal web-based cash account that can be instantly funded directly from your bank account (via online banking or other methods), credit or debit card (VISA, MasterCard), Electronic Funds Transfer (Electronic Cheques) and other methods available in many countries using local currencies.
How myCitadel Works
Step 1:
It is easy to deposit and withdraw funds into or from your myCitadel Wallet. Use internet banking (or other methods) with your existing bank account and save on Credit Card costs.
Step 2:
Your funds stay secure along with your personal and financial details.
Step 3:
Pay to any participating online merchant or simply send money to your friends or relatives. Your personal and financial details are not shared with payees - all they see is your email address. If needed, receive a refund back into your wallet.
Electronic Cheque
(ACH, AFT)
Bank Transfer
Credit / Debit Card
Consumer Benefits from using myCitadel Wallet
Fast and Easy
Fast and convenient payments and fund transfers.
- Free to deposit or pay for purchases at participating merchants.
- Use your local currency for e-commerce payments.
- Instant Funding - Sign up, deposit, and transfer the money immediately. No more waiting!
- Pay to any participating merchant or simply send money to your friends or relatives in many countries.
- Instant Online Bank Transfers – Fund your myCitadel Wallet account in real time using your bank account (via online banking or other methods). Never have rejected transactions and avoid credit card charges. Plus you can use the funds as soon as you have completed your bank transfer.
- Credit or Debit Cards – Register your credit card for ExpressPay - we will charge your card at the time of the transaction, if there were not enough funds readily available in your wallet.
- Electronic Funds Transfers (ACH/EFT) – It's exactly like writing a cheque, but online. The funds are available to pay a merchant in 3 to 5 days. This option is currently available for Canadian residents only.
- Wire transfers
Secure and Trusted
Industry-leading Risk Mitigation keeps you safe and secure:
- All financial and personal information remains confidential and is never shared over the Internet when transferring funds.
- 100% protection against unauthorized payments sent from your account.
- All communications and data within myCitadel website are protected by 128-bit SSL and other encryption mechanisms.
- Proven secure system – billions processed to date.
Other great features
- Detailed statements – Detailed online statements display all your transactions over a secure connection.
- Our call centre is available 24 hours a day, 7 days a week to assist with our services. Support is provided over the phone or email.
- Coming soon: Win great prizes. Automatically accumulate Citadel Points when you pay with myCitadel, then exchange them for great prizes.
