If the recipient has not accepted the Money Transfer, cancel it immediately, and resend the Money Transfer to the correct email address. You can cancel it by following the steps located under the FAQ: How do I cancel a Money Transfer?

If the recipient has already accepted, myCitadel cannot reverse the Money Transfer. We recommend that you contact your recipient directly and make arrangements to have the money sent back to you via myCitadel Wallet or another method of your choosing.